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Understanding Jira for Users, Managers and Admins

Understanding Jira for users, managers and admins

Online Self-Paced

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Everything you need to know to get started with Atlassian’s powerful agile project management and issue tracker tool.

Course Description

This Introduction to Jira course will get you up to speed on how to be more productive and effective in Jira. With six hours of content, we’ll focus on the three main types of users in Jira. The modules in this course are broken up for each of these types, so no matter which one you are you’ll be able to quickly access the things you need.

We’ll start by covering some core concepts and terms you’ll need to know about both agile and Jira before diving into the software itself.

After that, we’ll look at Jira from an end user’s perspective. What are the key things you’ll need to know as someone who’s just using Jira at your company? That’s what we’ll look at in the second module.

When you’re a team leader or manager using Jira, there’s some things you can do to help your team be more effective. So we’ll look at some of these things in the third module.

Finally, as a Jira administrator there’s a lot of ways you can help your company by setting them up for success in Jira. In the fourth module, we’ll look at Jira from an administrator’s perspective.

Now even though this course is organized for different types of users, I wanted to make it so no matter what type of user you are you’ll benefit from watching all of it if you wanted. For example, even if you’re only using Jira as an end user you can find it beneficial to understand how Jira workflows and processes work so you can “speak the language” when you’re asking your Jira administrator for something.

  • While you don’t have to have JIRA to watch this course, if you want to follow along you’ll need either a Jira Core or Jira Software account. Cloud subscription preferred.

This course includes:

6.5 hours on-demand video

SkillsFuture Credit eligible *

8 downloadable resources

Certificate of completion

Full lifetime access

Access on mobile and TV

* More than 7hr of learning time required

Course content

  • Course introduction
  • What is Jira?
  • How to use this course successfully

  • Section introduction
  • Agile basics
  • Stories and epics
  • Issues and projects
  • Next-gen projects
  • Versions of Jira

  • Section introduction
  • Jira's interface overview
  • Looking at projects in Jira
  • Creating issues
  • Searching for issues
  • Overview of the issue detail view
  • Working with filters
  • Scrum agile board overview
  • Continuing scrum agile board overview
  • Kanban agile board overview
  • Continuing kanban agile board overview
  • How next-gen projects work
  • Working with epics in classic projects
  • Working with epics in next-gen projects

  • Section introduction
  • Working with teams
  • Creating a scrum board
  • Editing a scrum board
  • Creating a kanban board
  • Editing a kanban board
  • Working with dashboards
  • Saving filters for your team
  • Bulk creating issues
  • Bulk editing issues
  • Finding reports in Jira

  • Section introduction
  • How users work in Jira
  • Creating a new project
  • Project administration overview
  • Jira administration overview
  • Understanding schemes
  • Creating a new issue type
  • Creating custom fields
  • Working with screens
  • Understanding the concept of workflows
  • Workflows in Jira
  • Using resolutions
  • Course summary and where to go from here

  • How to get issues to show up on scrum and kanban boards at the same time
  • How to move issues between projects
  • How to show the search dropdown boxes
  • Understanding "Automatic" assignees
  • How to tag issues from a sprint with a specific version
  • How to fix an error when adding transitions in a workflow
  • Customizing the issues in a new Agile board
  • Troubleshooting a mismatch in projects
  • How to delete a board
  • Understanding boards and filters
  • Creating a screen from scratch
  • Color cards based on status

Certificate of Completion

When you complete a paid Udemy course, you will receive a certificate of completion, which you can share with your friends, relatives, co-workers and potential employers. Certificates of completion help demonstrate your accomplishments, but please note Udemy is not an accredited institution, and as a result, the certificates cannot be used for formal accreditation.

Please note: free courses and courses that only include practice tests do not offer a certificate of completion.

What you'll learn

Student feedback

Client Logo

It gives a good overview and provides level the right balance between detail and coverage of most important features. I really enjoyed it!

Moises Lizárraga
Client Logo

Very well understandable, clear points and properly explained with maintaining same speed. Thanks Dan!

Chandni Shah
Client Logo

Great intro as I am beginning to use project management and also service desk.

Craig Weiss
Client Logo

This was a very good course for being introduced to Jira. I have used another program for years and now am moving into Jira, so this class definitely helped in my learning curve

Carl Oberg
Client Logo

So far it's been very enlightening and has highlighted some things that are already not being done correctly at work

Marcos James

Who this course is for:

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