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Learn JIRA with Real-World Examples (+Confluence Bonus)

Learn JIRA with real-world examples (+Confluence bonus)

Online Self-Paced

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Learn to work on, manage & administer agile projects with this comprehensive course on JIRA Software & Confluence

Course Description

This course walks through all the core features and concepts of JIRA with real-world examples and has been catered for general users, managers and admins. Updated as of June 2020, it incorporates and uses some of the latest features released for JIRA Software on Cloud (standard version).

Plus bonus Confluence content  – learn how to use Confluence and how to take advantage of it in tandem with JIRA.

JIRA is a very comprehensive tool and one of the most popular agile project management tools out there. When used and configured correctly, it will help you work smarter, faster and more efficiently.

  1. Learn the most important characteristics of Scrum and Kanban agile methodologies
  2. Cover all the main aspects of JIRA including working within an agile team, leading an agile team, and administering the main things that make up JIRA
  3. Real-world examples including
    1. How to manage your daily task-list via a daily scrum-based process
    2. Configure permissions and projects for internal team members, as well as external members (Eg: consultants, customers etc)
    3. JIRA allows you to create stories and epics for agile projects – learn how to create another issue type used in agile called Spike and create custom screens, fields and workflows for this new issue type.
    4. Modify the default software development workflow to include steps for QA
    5. How to manage multiple teams working on the same projects via multiple agile boards catered to each team
  4. Support – I am only a message away from answering any questions you might have
  1. Agile Concepts – Goes into detail with Scrum and Kanban methodologies. By the end of the section, you’ll have a full refresher on these methodologies as I made sure I hit the most important notes when it comes to how they work.
  2. Working within an agile team – Get your first look at navigating the Jira user interface and learn how to create issues, work on issues through the agile boards, search for issues, create custom dashboards to see whats happening in Jira and other functions beneficial to any agile team member.
  3. Leading an agile team  Configuring and managing agile boards, creating and maintaining the backlog as well as starting and ending sprints and creating releases. All these steps stay true to the agile steps described in the prior section.
  4. Jira Administration – Goes over all the main administration sections and each part has an example that you can use to follow along with. By the end of this section, you will understand all the customizable aspects of Jira and be able to cater your own instance to fit your own specific needs.
  5. Next-Gen Projects – a section that dives into the versatile next-gen projects in Jira and all its capabilities
  6. Real-world examples, scenarios and bonus content – This is where I show you how I use Jira to track and forecast my personal day-to-day tasklist, while using a daily scrum-based process, among other examples.
  7. Confluence – Jira’s best friend when it comes to managing content

Bottom line is that I tried to make this course a comprehensive guide to Jira that anyone would need to either get introduced to JIRA or get fully up to speed with the basic concepts and features. I feel the best way of learning something is by example. And so I put in a lot of content explaining the features and concepts with examples and am continuously working on adding more examples and scenarios to share my experience and knowledge in using JIRA within the real world. 

I’ll be here to help answer any questions you might have along the way.

  • There is no pre-requisite knowledge required to take this course.
  • If you’re looking to practice or follow along with the videos, you would need access to a Jira Cloud instance via a web browser

This course includes:

11 hours on-demand video

SkillsFuture Credit eligible *

6 downloadable resources

Certificate of completion

Full lifetime access

Access on mobile and TV

* More than 7hr of learning time required

Course content

  • Course Introduction
  • JIRA - the 'What' & 'Why'
  • What Jira version will we use?
  • Course structure and tidbits
  • Setting up JIRA Cloud
  • How to create a project with sample data

  • Section Introduction
  • Scrum in 10 minutes
  • Kanban in 4 minutes
  • JIRA Terms - What makes up JIRA
  • Agile Concepts Refresher & Jira Terms

  • Section Introduction - This section will introduce Jira and get you up to speed with the basic essentials to start working with Jira.
  • Intro to the JIRA user interface & navigation
  • Intro to Project Navigation
  • Intro to Issue Navigation
  • Viewing, editing & understanding Issues
  • Working with Agile Boards
  • Agile Board - Backlog View
  • Agile Boards - Kanban
  • Creating Issues
  • Searching for Issues
  • Advanced searching using JQL
  • Search filters
  • Dashboard customization
  • Understanding the Resolution Field
  • Working within an Agile Team

  • Section Introduction
  • Configuring agile boards - Part 1 (Scrum board)
  • Configuring agile boards - Part 2 (Scrum board continued)
  • Configuring agile boards - Part 3 (Kanban board)
  • Creating projects
  • Creating epics and stories
  • Starting sprints & working on sprints
  • Creating software versions in Scrum
  • Creating software releases in Kanban
  • Creating an agile board with multiple projects
  • Closing sprints and viewing sprint reports
  • Leading an Agile Team

  • Section Introduction
  • Jira admin section navigation
  • Creating a new user
  • Creating groups and access controls
  • Understanding the different permission levels
  • Global Permissions explained
  • Understanding Project Roles - Theory
  • Understanding Project Roles - Example
  • Roles & Permissions Example - Introduction
  • Roles and Permissions Example - Part 1
  • Roles and Permissions Example - Part 2
  • Roles and Permissions Example - Part 3
  • Understanding Jira Schemes & Introduction to the Schemes Example
  • Configuring Issue Types
  • Configuring Screens
  • Configuring custom fields
  • Creating a new Workflow
  • Editing an existing Workflow
  • Updating the agile board with new workflow changes
  • Understanding Workflow transitions - Screens
  • Understanding Workflow transitions - Properties and Triggers
  • Understanding Workflow transitions - Conditions, Validators, Post-Functions
  • Jira Administration

  • Introduction to Next-Gen Projects
  • Working with the Next-Gen Board
  • Working with Roadmaps
  • Controlling access restrictions for Next-Gen Projects
  • Next-Gen Project Settings - Issue Types & Notifications
  • Next-Gen Project Features

  • Course Summary
  • Using Jira to manage daily tasks using a scrum-based process - Part 1
  • Using Jira to manage daily tasks using a scrum-based process - Part 2
  • Creating multiple boards for multiple teams - backend, frontend, QA, PM
  • Installing Jira Software Server on Windows and granting access to other devices

  • Confluence – the What and the Why
  • Getting Confluence
  • Granting User Access
  • Spaces Introduction
  • Creating Spaces with Space Blueprints
  • Creating Pages within Spaces
  • The Confluence Editor
  • The Confluence Editor - Going forward
  • Page Blueprints
  • Other Page Options & Functions
  • Adding and Using Macros within Pages
  • Collaborative Editing
  • JIRA - Confluence Integration
  • Understanding Confluence Permissions
  • General Confluence Administration
  • Section Conclusion

Certificate of Completion

When you complete a paid Udemy course, you will receive a certificate of completion, which you can share with your friends, relatives, co-workers and potential employers. Certificates of completion help demonstrate your accomplishments, but please note Udemy is not an accredited institution, and as a result, the certificates cannot be used for formal accreditation.

Please note: free courses and courses that only include practice tests do not offer a certificate of completion.

What you'll learn

Student feedback

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Zain Makki

The language is very clear as an Arabic person, it fits my demand of getting the full knowledge of Jira software 🙂

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Sri Sai Subhashita Vytla

It helped me learn about Jira and Confluence in a detailed and easily understandable way. Thank you so much for helping me with these lessons.

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PD Team

Very useful course. I am really appreciate what you've been teaching along the course. Thank you so much again!

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Anjali Chandran

The instructor has taken all the effort to put the course in this form and the result is great. I am able to understand each and every concept. The content is great.

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Diana Christie

Fantastic course! Very well organized and explained thoroughly. Speed was perfect. Also appreciate the updates in the course as Jira continues to make changes.

Who this course is for:

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