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Embracing Growth with Digital Business Roadmap


With new digital technologies come opportunities for low and middle-income countries to diversify their economies, create new jobs, transform agriculture, and improve health and education. But digital technologies can also entrench exclusion and disrupt peoples’ livelihoods.

This MWG short course investigates why having an extensive, flexible digital roadmap in place is key to guiding your organization’s goals through digital initiatives. A digital roadmap is a set of guidelines that outlines what goals a business wants to achieve, and identifying some digital methods that can help a business achieve those goals.

We will also explore ways to design a blueprint for action that aligns digital initiatives with both short & long-term business objectives. By planning out a strategically feasible digital roadmap, developments will enable a business to convert the business vision into a realistic action plan that mitigates and deter risk and ensuring digital initiatives deliver the expected results.

The next thing to touch on will be to understand that without a realistic plan for where the digital roadmap wants to go with digital and actionable insights to determine a business directions, the business can end up making unwise digital investments that fail to deliver results causing no measurable impacts on your Business Impact Analysis (BIA). Therefore having a realistic plan is just as important as an effective roadmap.

This course aims to enlighten and enhance businesses with a digital roadmap to achieve a guideline, equipping you to drive digital transformation within your own organization.

Key Takeaways

Who should sign up for this course?

course outline

Business Technology Expert: Alvin Lam

Alvin has more than 15 years of experience in enabling technology and processes to serve businesses. With an unparalleled unique combination of business, IT and Asian multi-cultural knowledge, he has established himself as one of the most highly regarded thought leaders in Asia, specializing in the areas of Artificial Intelligence, Business Blockchain, Cyber Security and Forensics, IT service management, IT governance, business strategies, digital business and cloud computing.

With the experience of working with a wide variety of solution vendors and C-level executives in the private and public sectors, Alvin provides insights into business and the challenges ahead for executives in decision-making processes. He has more than 30 Professional Certifications in the areas of business, technology and life skills – a testament of an active lifelong learner himself.


“A dedicated trainer who is very well-versed with ITIL concepts and practices. He helps trainees focus on the important concepts and keeps the training likely by providing lots of real-world examples.” ~ Regional Solution Architect (APAC) at Orange Business Services, former Deputy Director, IT Applications at Agency for Science, Technology and Research (A*Star)

“I had the opportunity to attend one of Alvin Lam’s training classes entitled “ITIL Capability: Service Offerings & Agreements” where he provided a detailed walkthrough of the key processes related to ITIL Service Strategy and a certain extent ITIL Service Design. The best part of the 5-day course was being able to hear Alvin Lam relate his practical experiences applying these processes, which tremendously allowed us to grasp the concepts better. Given the chance, I wouldn’t hesitate to work with Alvin Lam again in future engagements.” ~ Head of ICT at Khazanah Nasional

“I have known Alvin Lam since 2006, he is a self-motivated and driven person with excellent time management skill. These attributes can be seen from getting an MBA and professional certification from CISCO, ITIL, Red Hat and VMware. He is always keeping abreast with the latest technology and can apply these pieces of knowledge in his work effectively. I am pleased to provide a reference for him.” ~ IBM Systems Middleware Technical Leader (ASEAN)