A group of PMETs came to learn about IT processes and took home not just IT processes Knowledge but also life-skills to fight IT career battles ahead
I always like to include critical thinking in my trainings for 2 fundamental reasons. One, you need to apply what you’ve learned in whatever you do. Two, it keeps you alive while you are on the road of life-long learning.
Having a wealth of individual work-life experiences themselves, this group of industry veterans came together to learn about ITSM/ITIL practices. Their humility and words of appreciation were heart warming and I am glad that they have made it through this course.
This is a great feedback from one of them:
“The Trainer has demostrated using good life examples to help learners to understand the concepts of each topic and to apply the knowledge in their workplaces. There are also activities in class, to help the learners recap what they have learned, to reflect transfer of knowledge to applications and on how it could be used in their working environment. The trainer is passionate in imparting knowledge to the learner and ensure that they learn and demostrate competence in the course.” ~ Albert Wong
I’m glad I’ve kept you guys thinking… critically. May all of you survive and succeed in this fast changing world. 🙂